Track my order
Where is my order?
Enter the tracking number from your shipping confirmation email. We recognise the carrier and take you straight to its tracking page.
Where do I find the number?
In the shipping confirmation email, sent when your parcel leaves our warehouse. It is also in your account, under your orders. See my orders
How long does delivery take?
Orders paid by 12:00 (Lisbon time) on a business day ship the same day. After shipping: 1 to 3 business days in Portugal, 2 to 4 in Spain and 3 to 7 in the rest of Europe.
No number yet?
Your order is still being prepared. As soon as it ships you receive an email with the tracking number. If more than two business days have passed since you paid, write to us.
The tracking has not updated
Carriers usually scan parcels at the end of the day, so the first update can take up to 24 hours. Across borders the parcel is handed to a local carrier and may show no movement for one or two days.
Need help?
Write to info@myo-functional.com with your order number and we will check it for you.